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Our Services
Our services are specifically designed to address weaknesses in your customer journey, help you convert more business and create a scalable, revenue-generating machine.
Internal Dispute Resolution
We handle all internal disputes against SARS within the Customs and Excise space, which include:
- Responses to letters of engagement, letters of Intent etc.
- Detentions and state warehouse rent;
- Provisional Payments;
- Internal Admirative Appeals (DA51);
- Alternative Dispute Resolution (DA52);
- Notices of Intention to Litigate (DA96);
Licensing and Registrations
For every client that interact with SARS, such client must be accordingly registered or licensed with SARS. In this regard, we offer assistance with general licensing and registration, this include but not limited to:
- Importer/Exporter code;
- Warehouses (OS, SOS, VM, VMS, VMP etc);
- Permits;
- Clearing agents;
SARS Determinations
We assist with applying for or contenting SARS’ determinations including:
- Item determination;
- Value determinations;
- Tariff determinations;
- Origin Determinations.
Refunds and Drawbacks
- Refund applications;
- Drawbacks and rebates;
- Disputes on refunds;
- Diesel Rebates.
Customs Litigation
We also handle litigation against SARS which include:
- High Court Applications (motion);
- Review Applications;
- All action proceedings against SARS (trials);
Review, Opinions and Audit
We provide technical opinions and conduct audits on client’s operations to ensure that there is compliance with the customs and excise laws. Our Opinions and reviews relate to, but not limited to:
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- Classification of goods (previous and future import);
- Valuation (transactional values etc);
- Rebate stores and facilities;
- Warehouse (manufacturing, storage etc);